Terms & Conditions

SHIPPING COSTS

[PLEASE NOTICE THIS TEXT HAS BEEN TRANSLATED BY GOOGLE. ANY QUESTIONS ABOUT OUR TERMS PLEASE CONTACT US]
GENERAL INFORMATION


We are committed to preparing our orders within 48 hours after we have successfully received the payment. If for any reason this is not possible, you will be notified by email and you will be provided with an estimated shipping date.

For now, we ship to all of Spain (peninsula and Balearic Islands) and Europe (countries listed below).

Friends from the Canary Islands: we are doing everything possible to send you our backdrops. For now, we are looking into the best way of doing it and we hope to have good news shortly. If you live in the Canary Islands (How lucky!) and you are interested in making a purchase, please contact us first at fondos@pucheroestudio.es and we will see what shipping possibilities we can offer you.

Rest of the world: we're currently able to ship to the countries listed below. Even so, if your country is not listed and you are interested in making a purchase, contact us at fondos@pucheroestudio.es and we will see what shipping possibilities we can offer you. For orders outside of the European Union, please be aware that customs/import charges might apply and is your responsibility to settling them up. 

In case you want to change your delivery address once the order has been sent, it is essential that you send us an email to fondos@pucheroestudio.es within 24 hours of placing your order. Still we cannot guarantee changing the shipping address if the order has already been shipped.

Shipments to post office boxes will not be possible.

After dispatching your order, you will receive an email with a tracking number. In the event of absence, the courier will contact you to arrange a time that best suits your preferences.

 

SHIPPING COSTS


SPAIN AND PORTUGAL

- Purchases over 85€ - FREE SHIPPING

- Purchases less than 85€ - from 4.95€ (depending on weight)

Delivered by Correos Express. After your order is dispatched, shipping time varies between 2-4 business days.

 

BALEARIC ISLANDS

- Orders over 150€ - FREE SHIPPING

- Orders under 150€ - from 9.95€ (depending on weight)

Delivered by Correos Paquete Premium. After your order is dispatched, shipping time varies between 4-5 business days.

 

INTERNATIONAL

Zone 1

Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Slovakia, Slovenia, Finland, France, Greece, Holland, Hungary, Ireland, Italy, Lithuania, Latvia, Luxembourg, Malta, Monaco, Poland, Romania, United Kingdom , The Czech Republic, Sweden and the Vatican.

- Orders over 150€ - FREE SHIPPING

- Orders under 150€ - from 17.95€ (depending on weight)

Delivered by DHL Express. After your order is dispatched, shipping time varies between 5-7 business days.

** Customers are responsible for settling all customs/import charges (outside de EU).

Zone 2

Gibraltar, Iceland, Israel, Liechtenstein, Morocco, Norway, Russia, Switzerland, Turkey, Egypt.

- Shipments from 25.95€ (depending on weight)

Delivered by DHL Express. After your order is dispatched, shipping time varies between 5-7 business days.

** Customers are responsible for settling all customs/import charges


 

Zone 3

United States and Canada

- Shipments from 27.95€ (depending on weight)

Delivered by DHL Express. After your order is dispatched, shipping time varies between 7-14 business days.

** Customers are responsible for settling all customs/import charges

Zone 4

Argentina, Australia, Bahamas, Bangladesh, Barbados, Brazil, Chile, Colombia, South Korea, Costa Rica, Ecuador, El Salvador, Fiji, Philippines, Haiti, Honduras, India, Indonesia, Jamaica, Japan, Malaysia, Maldives, Mexico, Nepal, New Zealand, Panama, Paraguay, Peru, Puerto Rico, Qatar, Dominican Republic, Singapore, Sri Lanka, Uruguay.

- Shipping from 29.95€ (depending on weight)

 

Delivered by DHL Express. After your order is dispatched, shipping time varies between 7-14 business days.

** Customers are responsible for settling all customs/import charges

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We are based in Madrid, Spain, but we ship all across Europe

 

© 2020 Puchero Estudio | info@pucheroestudio.es | 645 08 02 53 | 684 10 18 15