RETURNS & EXCHANGES

[PLEASE NOTICE THIS TEXT HAS BEEN TRANSLATED BY GOOGLE. ANY QUESTIONS ABOUT OUR TERMS PLEASE CONTACT US]

If you are not satisfied with our products, you can exchange or return them within 30 days after receiving your order, as long as the funds are unused. You will only have to contact us as soon as possible at Fondos@pucheroestudio.es and we will respond with instructions on how to return the product.

 

The funds must be returned in their original packaging. The buyer will be responsible for the return costs unless the product arrives defective.

We will not be able to accept returns if the funds are returned with signs of use (stains, slight scratches, breaks ...)

Puchero Estudio is a small company where our orders are packed by hand and thoroughly checked each fund to detect any quality problem. Even so, if any of your funds arrives damaged, send us an email with photographs of the problem within 48 hours at Fondos@pucheroestudio.es

Once we receive your return, as long as everything is in perfect condition, we will credit your refund to the card used to make the purchase.

  • Blanca Facebook Icono
  • Blanco Icono de Instagram

We are based in Madrid, Spain, but we ship all across Europe

 

© 2020 Puchero Estudio | info@pucheroestudio.es | 645 08 02 53 | 684 10 18 15